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You will be contacted by phone or email to arrange installation. Installation times are dependent on the nbnTM roll out schedule in your area.
Please be aware there are currently a large number of new orders and nbnTM installations. Depending on your location, service activation may take between 4 – 8 weeks. Once the installation has been completed by nbnTM, your Reachnet service will be activated within 48 hours. We will be in touch to let you know when your service is ready for use.
If you chose a plan that has a router included, the router will be sent within four business days of your application being submitted to the nbn™. You should expect it to arrive within five business days after dispatch.
Thanks for choosing Reachnet!