Here you can find all the event notices that may affect your internet service with Reachnet. Should you be experiencing an issue that is not covered by a notice here, please check out the support pages which will help you troubleshoot the service.
Please note that all times are shown in Australian Eastern Daylight Time (AEST).
| Service | Status |
| nbn™ Satellite status |
Advisory notices
Service: Reachnet nbn™ Satellite
Issue: Usage Interface
Severity: Planned Maintenance
Period: 25/06/2021 12:01AM - 03:00AM AEST
Reachnet are making changes to the customer portal usage interface. Data for the following systems may become unavailable during this period: Top 5 applications, Top 5 metered applications and Top 10 CDR files.
Service: Reachnet nbn™ Satellite
Issue: Planned Outage
Severity: Outage
Period: 25/06; 28/06; 29/06 & 30/06 at 00:00 - 06:00 AEST
nbn is undertaking a planned outage to deploy new software on the network. The new software will address some performance issues and some customers may notice an improvement in service. All nbn in-home equipment must remain on and connected to the network during the software deployment. Customers will experience an interruption to their service during the planned outage.
Location: National
Duration: 6 hours
Estimated time of interruption: 15 mins at 00:00 AEST
Service: Reachnet nbn™ Satellite
Issue: Planned Maintenance
Severity: Planned Maintenance
Period: 13/07/2021 01:00-06:00am AEST
Reachnet is conducting a scheduled maintenance on the UHP Satellite Network to improve our services.
Services Impacted: Reachnet UHP Satellite Services
Estimated Outage Duration: Up to 60 minutes