Here you can find all the event notices that may affect your internet service with Reachnet. Should you be experiencing an issue that is not covered by a notice here, please check out the support pages which will help you troubleshoot the service.
Please note that all times are shown in Australian Eastern Standard Time (AEST).
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Service: Reachnet nbn™ Satellite
Issue: Emergency Maintenance
Period: 30 minutes
Status : Confirmed with NBN
Started at : 12/08/2017 02:00am AEST
Expected End Time : 12/08/2017 05:00am AEST
Impact: No internet for all NBN Satellite customers.
Please be advised that on the 12-8-17 Reachnet will be conducting emergency maintenance on our Sky Muster network. This work may result in up to 30 minutes of downtime during the hours of 2.00am to 5.00am. During this time we will be upgrading ASR1004 firmware to resolve NATting bug.