Introduction Orion Satellite Systems Pty Ltd (ACN 103 918 832) trading as REACHNET (“we”, “us” or “our”) recognises the importance of privacy and is committed to protecting the privacy of individuals when handling their personal information. This Privacy Policy explains how we collect, hold, use, disclose, protect and otherwise handle personal Continue Reading
Complaint Handling
At Orion Satellite Systems Pty Ltd (ACN 103 918 832) trading as REACHNET we pride ourselves on offering our customers a high level of service. Our goal is to resolve any customer concerns in the first instance wherever possible. However, we do recognise that, on occasion we made not meet the expectations of our customers. In which case, our Continue Reading
Data Collection Policy
Orion Satellite Systems Pty Ltd (ACN 103 918 832) trading as REACHNET will collect, store and use the personal information you have provided to us pursuant to the terms of this Data Collection Statement and our Privacy Policy. The primary purpose for which REACHNET is collecting your personal information is to provide better information about Continue Reading
Credit Management and Financial Hardship Policy
Introduction Orion Satellite Systems Pty Ltd (ACN 103 918 832) trading as Reachnet (“REACHNET”) Credit Management & Financial Hardship Policy, prepared for the purposes of Chapter 6 of Communications Alliance Ltd Industry Code Telecommunications Consumer Protections Code C628:2012 (“the Code”). Chapter 6 of the Code requires Carriage Continue Reading
Social Media Comment Policy
Thanks for joining the REACHNET conversation in social media. Please take a moment to read our social media commenting policy, as outlined below: Orion Satellite Systems Pty Ltd trading as REACHNET is not responsible for any content posted by visitors to the page and use of this page is subject to Facebook’s Terms of Service and Privacy Continue Reading
Credit Check Terms
Important Notice To Applicant(s) For Credit (Section 18(E)(1) Privacy Act 1988) Notice of disclosure of your credit information to a credit-reporting agency. (Privacy Act 1988) I understand that Orion Satellite Systems Pty Ltd (ACN 103 918 832) trading as REACHNET may give information about me to a credit reporting agency, for the following Continue Reading
Unsolicited Consumer Agreement Notice
Important Notice to the Consumer You have a right to cancel any Orion Satellite Systems Pty Ltd (ACN 103 918 832) trading as REACHNET Limited Standard Form of Agreement (the “Agreement”) within 10 business days from and including the day after you sign or received the Agreement. Details about your additional rights to cancel the Agreement are Continue Reading
Summary of Standard Form of Agreement Version 3 – nbn™ Satellite Internet Service
Reachnet a trading name of IPSTAR Australia Pty Ltd Summary of Standard Form of Agreement – NBN Co Limited Long Term Satellite Service (LTSS) (Residential Use Only) Version 3.0 – July 2018 Reachnet a trading name of IPSTAR Australia Pty Ltd may offer to supply Broadband Satellite Internet Services and ancillary products and services Continue Reading
Standard Form of Agreement Version 3 – nbn™ Satellite Internet Service
Reachnet a trading name of IPSTAR Australia Pty Ltd Standard Form of Agreement NBN Co Limited Long Term Satellite Service (LTSS) and Schedules (Residential Use Only) Version 3.0 – July 2018 Introduction: Reachnet a trading name of IPSTAR Australia Pty Ltd (“REACHNET”, “our”, “we”, “us”) has prepared a Standard Form of Agreement Continue Reading
Acceptable Use Policy – nbn™ Satellite
Part 1 - Background This document is the Orion Satellite Systems Pty Ltd (ACN 103 918 832) trading as REACHNET Acceptable Use Policy. It sets out the restrictions that apply to the use of and access to the Services by you or any person who accesses or uses the Services at or via the premises where the Customer Premises Equipment ("CPE") has been Continue Reading